Returns & Exchanges

At Ovation Riding, we stand behind the quality of our equestrian gear and offer a 30-day return policy for unused items in their original packaging. We want to ensure that every rider and horse find the perfect fit for their performance needs.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Place the unused items back in their original packaging with all tags attached to ensure eligibility for a full refund.

• 3.
  Attach Shipping Label

  Print the prepaid shipping label provided through the portal and securely affix it to the outside of your return box.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your tracking number handy while we process your refund within 7-10 business days.